FAQs

SHIPPING &  DELIVERY

  •  We ship from Melbourne, Australia !

  • Small Orders (Under 30 Picks): Safely packed in a secure, rigid envelope and sent via standard economy post to keep costs super low. (Note: Does not include tracking.)

  • Larger Orders (30+ Picks): Sent as a tracked parcel, complete with a full shipping label and tracking link so you can follow its journey to your door!

  • US & Canadian Rockstars!  All tariffs and duties are included upfront—no hidden fees upon delivery!

  • UK & European Rockstars!  Base rates are kept low. Local customs will manage VAT and duties directly upon delivery.


Production Time

  • Most orders go into production within 24 hours and ship within 24–48 business hours.

  • Express Orders: Printed and dispatched within 1 to 2 business days.

  • Large Orders (1,000+ picks): May require extra time.

  • Note: Production times exclude weekends and public holidays. If you have a firm deadline, please email us beforehand!


ARTWORK, UPLOADS & AI TIPS

What file formats can I upload?
Our online designer accepts .JPG, .PNG, and .TIF files up to 10MB


🤖 AI Secret Weapon

Stuck for artwork or want a custom design in seconds? Use AI tools like Gemini, Midjourney, or ChatGPT to create original logos or band graphics! You can also use free AI upscalers (like Upscayl) to make low-res images print razor-sharp.


💡 Need help or facing upload glitches?

  • Quick Upload Fix: Renaming your file or slightly reducing the resolution solves most system errors, especially if over 2 or 3 MB
  • Design Assistance: Email your ideas, rough sketches, or reference links to [email protected] and our team will help bring your vision to life!


Can I split an order into multiple pick thicknesses (gauges)?

Yes! As long as the pick material, and artwork stay the same, you can split gauges within one quantity tier. 
Example: An order of 100 Black Picks can be split into 4 gauges 25 x 0.61mm   25 x 0.88mm  25 x 1.14mm   25 x 1.4mm.  
Note: If you want different designs for each gauge, they must be ordered as separate items.


Materials & Printing Guidelines


1. Celluloid (The Classic OG Choice)

  • Best for: Smooth playability, full-color designs, and photos (white picks print best for photos).
  • Print Style: Full edge-to-edge printing.
  • Note: Guitar Picks Naturally wear and scrape over time along the playing edge. If a coloured celluloid pick is selected for a photo, we leave a 0.5mm border around the edge.

2. Delrin / GTEX (Maximum Grip & Durability)

  • Best for: Velvet-like feel, strong control, and high-durability playing.
  • Print Style: Single-color logos or centered designs (recommended to keep artwork slightly inward from the edges).

extreme grip

  • Available as an add-on on all pick styles (minimum 10 Picks)

 

Payment Options

We accept PayPal, Visa, MasterCard, and American Express. Direct Bank Transfer is also available for Australian customers (email us for details).

  • Currencies: Prices default to AUD, but you can select your local currency using the flag icon at the top right of our site.

 

Refund & Return Policy

Because our products are custom-made, all sales are final. However, we will gladly issue a replacement or refund if:

  • The items were misprinted, off-center, or produced with incorrect colors.
  • We supplied the wrong gauge or material.

If you experience a defect, please email us to arrange a return.


Price list  is in   Australian  dollars 

prices are shown are for celluloid guitar picks

  • Single sided prints:                                                  Double sided prints:
  • 1 Pick           $9.95                                                   1            Pick    $12.95
  • 5 Picks        $14.75        (2.95 per pick)                  5           Picks   $17.25          (3.45 per pick)
  • 10 Picks       $15.00      (1.50 per pick)                   10          Picks   $19.50         (1.95 per pick)
  • 20 Picks      $24.00       (1.20 per pick)                  20         Picks   $29.00        (1.45 per pick)
  • 30 Picks      $30.00      (1.00 per pick)                   30         Picks   $37.50        (1.25 per pick)
  • 50 Picks      $42.50       (0.85 per pick)                  50         Picks   $50.00        (1.00 per pick)
  • 100 Picks     $60.00       (0.60 per pick)                 100       Picks   $90.00        (0.90 per pick)
  • 200 Picks    $84.00       (0.42 per pick)                  200       Picks   $144.00      (0.72 per pick)
  • 500 Picks    $200.00      (0.40 per pick)                 500       Picks   $250.00     (0.50 per pick)
  • 1000 Picks   $350.00     (0.35 per pick)                 1000      Picks   $370.00      (0.37 per pick)
  • 2000 Picks  $540.00     (0.27 per pick)                 2000      Picks   $680.00      (0.34 per pick)
  • 5000 Picks  $1200.00    (0.24 per pick)                5000      Picks   $1500.00     (0.30 per pick)

 

For larger quantities please email us for a quote at [email protected]                                                                                                 

GTEX (DELRIN) Guitar Picks are approximately 10% to 15% more expensive than Celluloid Guitar Picks


Price List for Our custom printed guitar pick tins    *EMAIL FOR LARGER NUMBERS*

  • Single sided prints:                                                  Double sided prints:
  • 1    TIN      $29.95                                                1          TIN      $34.95
  • 2   TINS     $33.90       (16.95 per tin)                  2         TINS    $39.90       (19.95 per tin)
  • 3  TINS     $38.85         (12.95 per tin)                 3         TINS    $44.85        (14.95 per tin)
  • 5   TINS    $54.75         (10.95 per tin)                 5         TINS    $64.75        (12.95 per tin)
  • 10  TINS    $79.50        (7.95 per tin)                   10        TINS    $89.50        (8.95 per tin)
  • 50 TINS    $297.50       (5.95 per tin)                  50        TINS    $347.50      (6.95 per tin)
  • 100 TINS   $495.00      (4.95 per tin)                  100       TINS    $595.00     (5.95 per tin)
  • ROUND TINS ARE 73MM X 73MM X 25MM    
  • APPROX  50 TO 80 PICKS FIT IN THE TIN